Privacy Policy

Last updated: January 1, 2026

This Privacy Policy describes how BraWholesale (“we,” “us,” or “our”) collects, uses, and safeguards information collected through brawholesale.com and related communication channels.

1. What we collect

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1.1 Information you provide

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When you submit an inquiry form, email us, or request a sample, we collect:

• Name and company name
• Business email address
• Phone / WhatsApp / WeChat (if provided)
• Product inquiry details (categories, quantities, target markets)
• Attached files (tech packs, reference images)

1.2 Information collected automatically

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When you visit our website, our servers and analytics tools may log:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring URL

We use aggregated analytics (e.g. Google Analytics) to understand traffic patterns.

2. How we use the information

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• To respond to inquiries and provide quotes
• To fulfill orders (shipping, billing, documentation)
• To send order-related updates
• To improve our products and website
• To comply with legal obligations (tax, export documentation)

We do not sell your information. We do not share it with third parties except as needed to fulfill your order (e.g. freight forwarders, banks, third-party inspectors you request).

3. Cookies

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We use essential cookies (for site functionality) and optional analytics cookies. You can disable cookies in your browser settings, though some site features may not work as expected.

4. Data retention

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• Inquiry correspondence: retained for 3 years from last contact
• Order records: retained for 7 years (tax/export compliance)
• Shipping/customs documents: retained per applicable regulations

5. Your rights

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You have the right to:

• Request a copy of the data we hold about you
• Request correction or deletion
• Withdraw consent for future marketing (if you’ve opted in)
• Lodge a complaint with a supervisory authority (EU GDPR / UK GDPR)

To exercise these rights, email privacy@brawholesale.com.

6. Security

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We use encrypted transport (HTTPS) and restrict internal access to customer data on a need-to-know basis. Despite reasonable safeguards, no internet transmission is fully secure — do not send highly sensitive information (passwords, financial credentials) through our inquiry form.

7. International transfers

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BraWholesale operates from China. If you are located in the EU, UK, or other jurisdictions with data-transfer regulations, your information will be processed in China. By submitting an inquiry, you consent to this transfer.

8. Children’s privacy

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Our site is intended for business buyers (B2B). We do not knowingly collect information from anyone under 16.

9. Changes to this policy

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We may update this policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Material changes will be highlighted on this page for 30 days.

10. Contact

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Questions about this policy? Email privacy@brawholesale.com or write to us at the address on our Contact page.